SPECIAL REPORT: DHS investigates Golden Age facility in Tomahawk Submitted: 07/31/2014

TOMAHAWK - We first told you about concerns about a nursing home operator in Tomahawk back in December. Now, we have new information on Golden Age in Tomahawk.

The state Department of Health and Human Services completed an investigation into the facility at the end of last month. The report became available to WJFW Thursday morning.

The 311-page report gives details into why the facility was cited for sub-standard quality of care.

Golden Age broke 21 federal nursing home rules.

The report states that nurses weren't keeping accurate records of bathroom breaks and showers for patients. Some of those patients went nearly three weeks without a shower or routine skin checks.

The state also found that at least two patients were physically restrained, which is illegal.

The facility serves patients with specific dementia care needs. Those responsible for that care were cited for not being focused enough on individual patient needs.

Nurses at the facility were seen as more dependent on medication for treating those patients, instead of one-on-one interaction.

The nursing home is owned by GoldenLiving Centers, which is based out of Texas. They're one of the largest nursing home operators in the country.

We want to be clear, that GoldenLiving Centers owns two facilities in Tomahawk. The facility in question is Golden Age.

We reached out to the corporate headquarters after former employees told us the director of nursing and executive director had recently left their jobs. This is Golden Living's response: "It's our policy and practice not to discuss employment matters with third parties as it is the employee's personal and confidential information. "

If you'd like to follow the discussion, or to learn more about the DHS report, you can join the discussion on our Facebook page.

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