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Internet Outage Affects Sheriff's OfficeSubmitted: 03/15/2013
Story By Lex Gray

Internet Outage Affects Sheriff's Office
RHINELANDER - Yesterday, you might have had to go without email, Facebook, and even worse -- wjfw.com!

That's because a Frontier Communications fiber optic line was cut.

It happened in Merrill, where a Wisconsin Public Service crew was working.

The outage affected around 8,000 people. For most of us, it was just an annoyance.

But what about vital services, like police, fire and ambulance?

The Oneida County Sheriff's Office normally relies on Frontier.

IT Services Director Lynn Grube says the outage caused a few problems.

Police couldn't communicate with the sheriff's office software. Instead, they had to do manual data entry.

Deputies had to use their radios to talk to dispatch, and dispatch had to run license checks through Lincoln County.

"Inconvenient for sure. But these guys are professionals, they have these procedures in place," Grube said. "So that kind of ensures safety, knowing there's a fall back in place in case there's a malfunction like this."

The outage caused problems for other county departments, too. But Grube says law enforcement had the most trouble.

"Always, because of safety, we want to make sure they have the tools they need to do their job," Grube said. "So they're always our primary concern whenever there's a computer malfunction. So were they impacted the most? I would say yes, because they use a lot of computers in their day-to-day work."

Grube says this is the third internet outage she's experienced in her 23 years with the county.

Service to the sheriff's department went down around 11:30 a.m., and was back up by 6:30 p.m.

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What We're Working OnSubmitted: 05/25/2017

- Tonight on Newswatch 12:

We'll bring you details about an accident involving two semi-trucks this morning on Highway 29 in Marathon County that left one driver dead and the other driver in the hospital.

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Choosing a career path after high school can seem challenging.

However, students who want to be in the medical field were able to see what will take to follow this dream.

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Pilot Captain Ken Cerney says even though he isn't directly involved with the medical field, he has some advice for all students.

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RHINELANDER - A Rhinelander woman will face another day in court. Ellen Tran is charged with Second Degree Reckless Homicide.
 Her step- son Avery Edwards died after Tran gave him a shower back in April. 

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The defense tried to argue that the state didn't have enough evidence to prove probable cause to charge Tran in her step son's death. 

Edwards was 20 months old when his step mom Ellen Tran was giving him a shower on April 14.

 In the criminal complaint Tran said during the shower Edwards fell, but she said she could not remember how he fell or what he hit. 

The Fond du Lac medical examiner later found that Edward's death was caused by blunt force trauma.

 Tran's attorney Amy Scholtz argued there wasn't evidence that Tran caused the injury that led to Edward's death. 

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MERRILL - Many of us know that exciting feeling when you knock down all the bowling pins and make a strike.

One bowling alley in Merrill is trying to take the excitement up a notch with a new scoring system.

Chances are you've never seen a scoring system like the one at Les & Jim's Lincoln Lanes in Merrill.

Owner Mark Bares decided to install the "SYNC" system at his bowling alley with the help of his seven kids.

"My kids liked how easy and simple this system is. Plus they liked the angry birds," says Bares. 

SYNC scoring is pretty similar to using a smart phone.

Each lane has a screen that you tap to choose what kind of game you want.

Some bowling games are geared towards kids, but of course there's the classic ten-frame, too.

Les& Jim's Lincoln Lanes is the second bowling alley in Wisconsin to install this system.

Bringing their customers the newest bowling technology is nothing new for this family business.

It all started with Mark's grandpa, Les, about 50 years ago at another bowling alley near Sheboygan. 

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Today's scoring system is just as simple easy as back then.

People who have been bowling at Les& Jim's for years handled the transition just fine. 

"They didn't want to touch it at first, but after you just walk them through, halfway through, they are already pressing buttons," says Bares. 

SYNC scoring also lets you put in your email address, so you can track how well you bowl after every game. 


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