WISCONSIN - The Mount View Care Center in Wausau tops the list of best nursing homes in the country.
A division of the Department of Health and Human services handles nursing home inspections.
Quality assurance agents help determine a nursing home's rating.
"It's based on a system that looks at staffing, surveys, the results of our inspections, what's called quality indicator information, the nurse staffing levels. They combine all those numbers to determine what the nursing home rating will be," said Otis Woods, Department of Quality Assurance inspector.
There are different types of inspections quality agents conduct.
Those could be re-licensing or complaint-based.
But most people don't know about the programs that citizens can join to help.
"The Board on Aging and Long-Term Care, or they're called the Ombudsman Program. They have what's called the volunteer ombudsman program, whereby local citizens serve as the eyes and ears for the Ombudsman program for the nursing home," said Woods. "They have every right under federal and state law to go in and even talk to some of the residents."
Woods believes families should check inspection reports and federal ratings before choosing a facility.
Your county's department of aging is also a useful resource.
RHINELANDER - It costs nearly $240,000 to run Rhinelander's homeless shelter every year.
Frederick Place got an extra boost this month to help cover those costs with two grants totaling $8,000.
"With our just shy of $240,000 annual operating budget, we typically only get $40,000 from the state and federal government. So we are raising that $200,000 every single year," said NATH Executive Director Tammy Modic.
RHINELANDER - Thursday Rhinelander turned into the city of lights. The Light of the Northwoods kicked off its drive-through light show at Hodag Park today. "We never got to do anything like this when I was a kid," said volunteer Corey Passmore. However, Passmore's son will get the chance to experience a Christmas in a way his father was never able to. "As far as I can think back we've never had anything like this in Rhinelander," said Passmore. Months of preparation, hundreds of hours setting up, and more than a dozen creative minds helped create magic in Rhinelander. "Symbolizes an opportunity for community to come together," said YMCA of the Northwoods CEO Ryan Zietlow.
IRMA - Until Thursday, we never got an inside look at Lincoln Hills School and Youth Prison. We have heard from Lincoln Hills line staff and the Department of Corrections, but never were able to see the facility.
Thursday the DOC held a guided media tour of the school and living units. Newswatch12's Rose McBride has been following the stories that come out of Lincoln Hills for months now, and she went on that media tour.
RHINELANDER - The initial emergency call -- someone screaming for help on a lake near Rhinelander Thursday afternoon -- sounded bad, but it appears it was a false alarm.
Search and rescue crews called in Newbold's air boat to search Lake Thompson around 1:45 p.m.
Pelican Deputy Fire Chief Norman Peterson said first responders first searched the west bay shoreline on foot. They then used the air boat to sweep the entire lake, but didn't find anyone, any tracks, or any places someone might have gone through the ice.
Disclaimer: All information deemed reliable but not guaranteed and should be independently verified. Rockfleet Broadcasting / Northland Television, Inc. and By Request Web Designs shall not be held responsible for any typographical errors, misinformation, or misprints.