NEWS STORIES

Nursing home inspections, complaints determine ratings Submitted: 02/28/2014

Kalia Baker
Morning Anchor/Reporter
kbaker@wjfw.com


WISCONSIN - The Mount View Care Center in Wausau tops the list of best nursing homes in the country.

A division of the Department of Health and Human services handles nursing home inspections.

Quality assurance agents help determine a nursing home's rating.

"It's based on a system that looks at staffing, surveys, the results of our inspections, what's called quality indicator information, the nurse staffing levels. They combine all those numbers to determine what the nursing home rating will be," said Otis Woods, Department of Quality Assurance inspector.

There are different types of inspections quality agents conduct.

Those could be re-licensing or complaint-based.

But most people don't know about the programs that citizens can join to help.

"The Board on Aging and Long-Term Care, or they're called the Ombudsman Program. They have what's called the volunteer ombudsman program, whereby local citizens serve as the eyes and ears for the Ombudsman program for the nursing home," said Woods. "They have every right under federal and state law to go in and even talk to some of the residents."

Woods believes families should check inspection reports and federal ratings before choosing a facility.

Your county's department of aging is also a useful resource.




Related Weblinks:
General Nursing Home Information
Filing a Nursing Home Complaint
Provider Search
Wisconsin DHS

Text Size: + Increase | Decrease -
Print Story | Email Story
Sponsored in part by HodagSports.com





 IN OTHER NEWS

MERRILL - Six groups in Merrill that offer services to the community got a new home in February.

They moved to the Ministry Good Samaritan Campus.

Comunidad Hispania, Merrill Community Food Pantry, Merrill Area United Way, North Central Community Action Program, St. Vincent de Paul Outreach and Merrill Salvation Army were the groups that moved.

The organizations won't have to pay for rent or for utilities.

Mary Krueger is the president of Merrill's hospital.

+ Read More

CRANDON - Hayes Metals in Crandon will see big changes over the coming weeks. Laona Machine Supply bought the repair shop on Monday.

+ Read More

CRANDON - Prosecutors want a Wabeno man to go to prison for at least 30 years.

Justin Bey pleaded guilty on Wednesday to trying to kill a man in Forest County last March.

+ Read More

EAGLE RIVER - The 25th and final Klondike Days will start in Eagle River this weekend.

The event is often called Wisconsin's #1 Winter Family Fun Festival.

+ Read More

MINOCQUA - Students in one Northwoods school turned their classrooms into a "portal to the past" this week. Students took what they've learned about ancient civilizations and brought them to life for their peers and the community.

"We've been practicing a lot," said Shantel Pierce.

She has practically been living as Cleopatra for the past month.

"Doing projects, rolling your sleeves up, and getting diving right in, is what Woodland Charter School is all about," said Woodland Charter School teacher Creighton Teter.

+ Read More

MADISON - The Wisconsin state Assembly's Labor Committee is meeting to consider changes to the "Right-to-Work bill", although it's nearly certain that none will be adopted.

+ Read More

- A Justice Department report says blacks in Ferguson, Missouri, are disproportionately subjected to excessive police force, baseless traffic stops, and citations for petty infractions -- like walking down the middle of the street.


+ Read More
+ More General News
Search: 




Click Here