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NEWS STORIES

Nursing home inspections, complaints determine ratings Submitted: 02/28/2014

Kalia Baker
Morning Anchor/Reporter
kbaker@wjfw.com

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WISCONSIN - The Mount View Care Center in Wausau tops the list of best nursing homes in the country.

A division of the Department of Health and Human services handles nursing home inspections.

Quality assurance agents help determine a nursing home's rating.

"It's based on a system that looks at staffing, surveys, the results of our inspections, what's called quality indicator information, the nurse staffing levels. They combine all those numbers to determine what the nursing home rating will be," said Otis Woods, Department of Quality Assurance inspector.

There are different types of inspections quality agents conduct.

Those could be re-licensing or complaint-based.

But most people don't know about the programs that citizens can join to help.

"The Board on Aging and Long-Term Care, or they're called the Ombudsman Program. They have what's called the volunteer ombudsman program, whereby local citizens serve as the eyes and ears for the Ombudsman program for the nursing home," said Woods. "They have every right under federal and state law to go in and even talk to some of the residents."

Woods believes families should check inspection reports and federal ratings before choosing a facility.

Your county's department of aging is also a useful resource.




Related Weblinks:
General Nursing Home Information
Filing a Nursing Home Complaint
Provider Search
Wisconsin DHS

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 IN OTHER NEWS
What We're Working OnSubmitted: 11/28/2014

- People in the Northwoods didn't let the chillier temperatures stop them from heading out for Black Friday this morning.

- Kids in Eagle River got a special treat at the Northwoods Children's Museum. The museum brought in two live turkeys for their annual Turkey and Traditions event. Every November, two turkeys are brought in to help teach kids about where their Thanksgiving meal comes from. Hear about the importance of the program coming up on Newswatch 12 tonight.

- If you're not in the Christmas spirit yet, a local model train show can help transport you to Santa's Village.

- And homemade pizzas turn into more than sauce and dough at one Eagle River household. We'll meet Gary Anderson tonight on Newswatch 12 and tell you how his pizza making turned into a fundraising tool to help people in the Northwoods.

We'll have the details on these stories and more tonight on Newswatch 12 - news from where you live.

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Northwoods Children's Museum hosts turkeys for educationSubmitted: 11/28/2014

EAGLE RIVER - People who head to the Northwoods Children's Museum will get a special surprise.

The museum in Eagle River is hosting a couple of live turkeys this month.

Workers say the live animals help children understand exactly where their Thanksgiving meals come from.

The program has been running for about 10 years.

Turkey and Tradition draws a lot of people to Eagle River every November.

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Holiday Model Train Show Opens in MinocquaSubmitted: 11/28/2014

MINOCQUA - If Black Friday and the snow didn't get you into the Christmas spirit just yet, a local train display could help.

The Northwoods Model Railroad Club opened Santa's Village Friday.

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Local author writes book after 11 years of researchSubmitted: 11/28/2014

PRESQUE ISLE - You can learn a lot about your family history after 11 years of research.

Presque Isle's Richard Fields now knows five generations of his family name, and 1200 people related to him.

He started his research in 2003. Fields finished this year.

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Black Friday Shopping in the NorthwoodsSubmitted: 11/28/2014

RHINELANDER - Many people woke up early and headed to the store for Black Friday.

It is considered one of the biggest shopping days of the year because it can mark the start of the holiday shopping season.

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Funeral set for 3 children who died in U.P. crashSubmitted: 11/28/2014

DAGGETT, MI - A funeral has been scheduled for the three children killed in a weather-related crash in the Upper Peninsula.

TV station WBUP-WBKP reports (http://bit.ly/1vpSGy8 ) the funeral for Michael, Maxwell and Joelle McCue is set for Sunday at the Carney Free Church in the Menominee County community of Carney. The children ages 11 to 14 died Monday after their van smashed into a semi-truck on snowy U.S. 41 near Daggett.

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People Across the Northwoods are thankful for many thingsSubmitted: 11/27/2014

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NORTHWOODS - Aspects of your life that you are thankful for always seem to standout on Thanksgiving.

It did not take long to find people in Eagle River who were thankful for something's.

"I'm thankful I've got a house, I have a roof over my head I can eat every day, I have a job," said Eagle River's Brad Pagels. "There really isn't much I want for or lack for anything."

"I'm thankful for many many things but the one thing I can think of in particular is having the kindest wife in the world someone who I can love and respect for all my days," said Peoria, Illinois Native Ben Prichard.

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