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Nursing home inspections, complaints determine ratings Submitted: 02/28/2014
Story By Kalia Baker

Nursing home inspections, complaints determine ratings
WISCONSIN - The Mount View Care Center in Wausau tops the list of best nursing homes in the country.

A division of the Department of Health and Human services handles nursing home inspections.

Quality assurance agents help determine a nursing home's rating.

"It's based on a system that looks at staffing, surveys, the results of our inspections, what's called quality indicator information, the nurse staffing levels. They combine all those numbers to determine what the nursing home rating will be," said Otis Woods, Department of Quality Assurance inspector.

There are different types of inspections quality agents conduct.

Those could be re-licensing or complaint-based.

But most people don't know about the programs that citizens can join to help.

"The Board on Aging and Long-Term Care, or they're called the Ombudsman Program. They have what's called the volunteer ombudsman program, whereby local citizens serve as the eyes and ears for the Ombudsman program for the nursing home," said Woods. "They have every right under federal and state law to go in and even talk to some of the residents."

Woods believes families should check inspection reports and federal ratings before choosing a facility.

Your county's department of aging is also a useful resource.




Related Weblinks:
General Nursing Home Information
Filing a Nursing Home Complaint
Provider Search
Wisconsin DHS

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 IN OTHER NEWS
What We're Working OnSubmitted: 07/21/2017

- Tonight on Newswatch 12:


We take you live to Hayward for the Lumberjack world championship and talk with some of the competitors.

We talk with some very young actors that are part of the Campanile kids show in Minocqua.

And we show you the senior citizens version of Wimbledon right here in the Northwoods.

We'll bring you the details on these stories and more tonight on Newswatch 12 - news from where you live.

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MINOCQUA - The tennis courts at Lakeland Union High School usually get filled with students. 

If you stop by the courts during the summer, you'll see a different demographic taking over. 

A group of senior citizens dressed in all white play with wooden tennis rackets to mimic a Wimbledon, tennis game. 

Jerry Sikora never played tennis until the day he decided to get a group together back in 1990. 

"It means a lot to a lot of us that don't do activities that much," said Sikora. 

Since getting the group together for the first time Sikora has gotten a lot of practice. 

He also added about 20 older adults to the team.

 The age range of the players is from the 50s to mid-80s.

"The older you get the smarter you get," said 70-year- old Ted Dasler. 

The group said they only get better with time. 

Sikora said the snowbirds get more practice during warm winters in the south.

"They have no mercy on us when they come back," said Sikora. 

Things can get intense on the court at times, but the friendships and entertainment brings everyone back to play. 

The players said the most important thing is to always have fun. 


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MINOCQUA - "I just find this place so amazing," said actor Noah Venzke, who is in the 7th grade.

The Campanile Summer Children's Theatre Workshop has been running in Minocqua for 10 years now.

"It's a place to meet new friends, and have new experiences, and try new things," said Venzke.

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EAGLE RIVER - A woman went missing last night east of Eagle River, but searchers found her safe early Friday morning.

The Vilas County Sheriff's Department got the report of the missing woman just before 8:00 p.m. Thursday.

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MILWAUKEE - A judge says a Wisconsin county is likely violating the U.S. Constitution with its requirement that game developers obtain permits for augmented-reality apps like Pokemon Go to be played in parks.

U.S. District Judge J.P. Stadtmueller said in a ruling Thursday that Milwaukee County can't enforce the ordinance for now. The ruling came at the request of Irvine, California-based game developer Candy Lab Inc., which is suing to overturn the rule.

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RHINELANDER - This weekend the Hodag BMX track on the west side of Rhinelander hosts the Badger State Games.

More than 100 competitors of all ages and skill levels will compete for the fastest times on the recently updated track.

Competitors race bikes on a quarter mile track with several turns, jumps, embankments and moguls.
Track Operator, Rob Deede says they have competitors from age 5 to their mid-fifties.

"So it's a sport for kids of all ages, we also have it broken down based off of skill level, so from the new beginners, novices all the way through the experts who have achieved many wins in their career." Said Deede.

He says the oldest competitor he's seen was in his mid-eighties.

The track was revamped about a year ago to keep up with the changing style of tracks around the country and the world and to accommodate larger events.

He hopes to bring something positive to the community through the BMX club.

Races will take place this evening and the Championship Qualifying races tomorrow afternoon.

Admission is free. 

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MARATHON COUNTY - Every year, people travel to the Vietnam Veterans Memorial in Washington D.C. to pay their respects. But for some, the trip to the wall isn't possible.

That's why Wausau Homes in Rothschild brought the American Veterans Traveling Tribute to Marathon County.

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