RHINELANDER - We all like to be welcomed and treated well. That's especially true when we're customers at a store. Today, businesses went back to school to make sure they do that well.
The Rhinelander Chamber of Commerce organized a workshop held at Nicolet College. Businesses came to learn just how important good customer service is. They invited Sarah Pischer to speak from the Wisconsin Department of Tourism.
"I think the statistic that Sarah uses that's so great to keep in mind is that 68 percent of customers don't come back to a place of business because of an experience they had. They were either treated rudely or nobody acknowledged them when they walked in," says Lara Reed, Rhinelander Chamber of Commerce Director.
The class covered the basics of good customer service. This included things as simple as eye contact with customers, friendly greetings, and helping customers with any questions they have.
"Instead of seeing the owners and the managers, they're getting the word out and they're seeing that this is something for they're employees to just get a little refresher on," says Lara Reed.
The Chamber of Commerce will hold another workshop next week about identity theft.
STOUGHTON - Police in Stoughton are investigating a threatening letter that was sent to a black teenager, with a photo that depicted him as the victim of a lynching.
The letter had a Madison postmark but no return address. The family told the newspaper it contained a photo showing two men hanging from a tree, with a mob watching. A picture of the 18-year-old was superimposed onto one of the men.
MERRILL - When you think of movies you probably think of Hollywood, but one man from Northcentral Wisconsin is bringing his feature film to the local screen.
Wausau’s Jarrod Crooks not only makes movies, but he also stars in them.
His latest film, "Dispatched" is based off the Elvis Presley movie, “Girl Happy,” says filmmaker Jarrod Crooks. “My character Jake is sent to go watch my bosses daughter while she’s on vacation with a friend. Then an old enemy is kind of after him while he’s on vacation, so some things happen.”
Crooks made, "Dispatched" on a $5,000 budget and it’s full of romance, action, and comedy.
“My buddy would joke with me, ‘why don’t you just pick one genre man and then just go with it'," says Crooks. "I’m like because I want to make this movie how I want to make It'." "I actually like romantic comedies, I think they’re kind of fun, and I think they’re cute. I like action films because I’m a guy, and I like comedy because Jim Carey is great.”
Crooks is only 28 and has already made 4 feature films. His passion started when he was 12 years old.
“I went over to my friend’s house and he had a video camera. I was like oh we should make a movie, and at that time I was really into, “Wishbone,” says Crooks.
“We’d always remake our own literature pieces. Then I saw my first Jackie Chan movie and I’m like, alright it’s settled we’re doing action films from now on," says Crooks. “From then on it was just a love affair with the filmmaking.”
His latest film will be shown at the Cosmo Theatre in Merrill on Saturday at 5pm.
“The fact that I’m bringing it to central Wisconsin is great because this is where I grew up," says Crooks. "All my family and friends get to see it, so I’m very excited about that and you get to see yourself on the big screen what’s better than that.”
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