RHINELANDER - We all like to be welcomed and treated well. That's especially true when we're customers at a store. Today, businesses went back to school to make sure they do that well.
The Rhinelander Chamber of Commerce organized a workshop held at Nicolet College. Businesses came to learn just how important good customer service is. They invited Sarah Pischer to speak from the Wisconsin Department of Tourism.
"I think the statistic that Sarah uses that's so great to keep in mind is that 68 percent of customers don't come back to a place of business because of an experience they had. They were either treated rudely or nobody acknowledged them when they walked in," says Lara Reed, Rhinelander Chamber of Commerce Director.
The class covered the basics of good customer service. This included things as simple as eye contact with customers, friendly greetings, and helping customers with any questions they have.
"Instead of seeing the owners and the managers, they're getting the word out and they're seeing that this is something for they're employees to just get a little refresher on," says Lara Reed.
The Chamber of Commerce will hold another workshop next week about identity theft.
PRICE COUNTY - A Price County man won a $90,000 Badger 5 jackpot earlier this month.
The Wisconsin Lottery reports Rudolph Scotch of Catawba successfully chose the winning numbers of 2, 13, 15, 29, and 30 for the June 14 drawing. Scotch bought his winning ticket at Catawba Farm Supply on Highway 8.
RHINELANDER - Fourteen years later and a family of superheroes are back on the big screen, but Incredibles 2 is also sparking some concerns.
After the movie's box office opening, movie theaters like Rouman Cinema in Rhinelander got a letter from Disney.
"There's some elements of the story with some of the characters, like the villain in particular, where they identify that there could be concern because of some of the strobing effects that are used," said Rouman Cinema owner George Rouman.
WOODRUFF - The Woodruff Fire Department took a step towards getting a new kind of fire truck to its station. For years, the department has considered investing in a ladder truck to better serve the community.
Recently the town board has given the department to go-ahead to start looking.
A demonstration was held Tuesday night so that the department could see the difference between a 75 ft. ladder versus a 107 ft. ladder truck. The demonstration was also to get town board members more familiar with that kind of truck.
RHINELANDER - You need to really get outside into nature to truly appreciate it. That's what Oneida County hopes you experience walking through its new pollinator garden behind the courthouse, which is close to completion.
Workers from Hanson's Garden Village laid out the key part to getting you into that garden along Baird Avenue on Tuesday. The gravel walkway allows water to drain into the soil, preventing runoff into the street.
A $1,500 Wisconsin Public Service Foundation grant paid for almost all of the walkway, which will lead through the garden to a picnic table. The walkway will be ADA-accessible, which will allow people with wheelchairs, strollers, and walkers to navigate the garden.
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