ACROSS THE NORTHWOODS - Your phone rings with a call. On the other end the caller says your power will be shut down if you don't pay within the hour. The callers ask for either cash or a prepaid credit card number.
It's a growing trend that one utility company wants you to be aware. Wisconsin Public Service says people have been calling customers pretending to be the utility company.
"First of all, we're not disconnecting any residential or small commercial accounts during this time because of the winter martourium. And then secondly, we never ask for a prepaid debit card for payment," says Leah Van Zile, Community Relations Director.
For customers that are late on payments, the call can be decieving. However, there are a few things you can do to ensure the call isn't a scam.
"Any time you get a call like that, and it seems suspicious, you can take down the callers information. A lot of times, at that time, they will hang up because they don't want to give out any information," says Van Zile.
If information is given, ask to call back after double checking with the power company to verify. And if you do catch a scam, notify your utility company.
RHINELANDER - Our record breaking snow storm left more than 6,000 people across the Northwoods without power.
WPS had to rely on 20 extra crews from Green Bay, Wausau and Menominee to get the job done.
But getting to the outages was a challenge.
A representative for WPS says workers are expected even more outages to be reported.
"Not all of the back roads are plowed yet and that's where a lot of outages are located," said Leah Van Zile, WPS Community Relations leader. "Throughout the day as the temperatures warm, we expect to receive additional calls due to the unloading of snow off of the tree branches."
Eagle River had one of the highest number of customers affected by the outages.
Representatives for WPS say this was one of the hardest winters they've had to deal with.
"We've had some really really severe wind chills which has really made the temperatures below zero. Typically, only in emergencies do we work in those conditions," said Van Zile. "But pretty much any other time, whether it's a rain storm, a snow storm, a wind storm, our guys are out there working, getting that power back on."
The number of outages dropped below 4,000 since earlier today.
If you're still without power to call 1800-450-7240.
ACROSS THE NORTHWOODS - Do bugs seem to be everywhere in your home, even though there's snow outside? One type of bug in Wisconsin spends the winter inside our houses! They look like Lady Bugs, but they are actually not native to this country.
"They're actually called a multi-colored Asian Lady Beetle. They can be anywhere from a pale yellow to a darker orange and they have black spots on them but you'll see some that don't have spots," says Kerri Ison, UW Oneida County Extension.
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